How can I update the payment method on my Javy subscription?

You can easily update the payment method on your subscription in our customer portal by following these steps:

  • Login to Javy portal
  • Click on Manage Subscription
  • Click on Payment Methods
  • Click Add Payment Method and Enter New Payment details
  • Click Add Payment Method Again to Confirm - note: all subscriptions will be shifted to this new payment method
  • To change payment method back, choose previous form of payment and click on Move Subscriptions Here
  • Confirm by Clicking on Move Subscriptions
  • To delete payment method, simply click Delete under chosen payment method
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