Javy Help Center
Have questions? Search through our Help Center.
Our Commitment to Children's Privacy
Protecting the privacy of children is especially important. This Website is not intended for people under the age of 16. We never knowingly collect information from persons we know to be under the age of 16, and no part of our Website is designed to attract anyone under the age of 16. If you are under 16, do not use or provide any information on this Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 16, please contact us at [INSERT CONTACT INFORMATION]. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.
Information We Collect About You and How We Collect It
Like many websites, this Website actively collects information from its Users. We may collect personally identifiable information about you (that is, information that can be uniquely identified as belonging to you, such as your full name, email address, mailing address, and phone number, and billing information) We may also collect information that is about you but individually does not identify you, and information about your Internet connection, the equipment you use to access our Website, and usage details. We collect this information (i) directly from you when you provide it to us; and (ii) automatically as you navigate through the Website, such as IP addresses and information collected through cookies.
Some areas of this Website may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, and order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed at each information collection point what information is required and what information is optional.
Disclosure of Information
We may disclose your personal information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas, judicial proceedings, court orders, or warrants served on us; or (b) protect and defend our rights or property or the rights or property of third parties.
From time to time, we make the email addresses of those who access our Website, or otherwise provide an email address to us, available to other organizations. If you do not want us to share your email address with other companies or organizations, please let us know by calling customer service at
Persons who supply us with their telephone numbers may receive telephone contact from us with information regarding products, services, and/or upcoming events. If you do not wish to receive such telephone calls, please let us know by calling customer service at
Persons who supply us with their telephone numbers may also receive telephone contact from other companies. You can, however, have your name put on our do-not-share list by calling customer service at
. You will be asked to provide us with your name and phone number. We will use reasonable efforts to remove your name from the list we share with other organizations.
We may disclose your personal information to contractors, service providers, or third-party marketers that help us provide services and deliver products or advertisements to you.
If you would like to know (a) the categories of personal information that we disclosed in the prior calendar year to third parties about you for the purposes of third-party marketing and/or (b) the names and addresses of such third parties, please contact us at
You may always opt out of receiving communications from us. To opt out of receiving future non-transactional email communications from Javy Coffee, please visit https://javycoffee.com/unsubscribe or contact us at firstname.lastname@example.org
Security of Information
You can be assured that personal information collected through the Website is secure and is maintained in a manner consistent with current industry standards. The importance of security for all personal information associated with our users is of utmost concern to us. Your personal information is protected in several ways. Your personal information resides on a secure server that only select Javy Coffee employees and contractors have access to via password. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party vendors, processing agents, and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Javy Coffee does not independently store any payment information of its Users on its servers.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Moreover, where you use passwords, ID numbers, or other special access features on this Website, it is your responsibility to safeguard them.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with the Website, we may use automatic data collection technologies, such as IP addresses, cookies, Internet tags, and navigational data collection, to collect certain information about your equipment, browsing actions, and patterns.
This Website may collect IP addresses. An IP address is a number assigned to your computer by your Internet service provider (ISP) so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.
"Session cookies" are temporary bits of information that are erased once you exit your web browser or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This Website uses session cookies.
"Persistent cookies" are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete them. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., a username), helping to determine what areas of the website users find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies.
"Internet tags" (also known as pixels, single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell a website server information such as the IP address and browser type related to the user’s computer. This Website uses Internet tags.
"Navigational data" (log files, server logs, and clickstream data) and Internet tags are used for system management, to improve the content of a website, market research purposes, and to communicate information to users. This Website uses navigational data.
Internet-Based Online Advertisements
We, or a data provider we have engaged, may place or recognize a unique cookie on your browser to enable you to receive customized ads, content, or services. No personally identifiable information is on or connected to these cookies. Customized ads are intended to be relevant to you based on information we or an online advertising network serving the ad collect about your online activities here and elsewhere over time. For example, anonymous information collected across multiple Internet sites that you visit over time may enable the ad network to predict your preferences and show you ads that are most likely to be of interest to you. Some of these networks may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program. To learn more about your choices relating to networks that participate in the DAA Program, including how to opt out of this category of advertising, please visit http://aboutads.info/choices.
We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.
California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us at the following address:
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
How to Contact Us